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BusJourney is an online booking engine for bus and coach operators. Since 2003, iBooking has been committed to helping transport operators with their online ticketing and booking needs. We focus on providing an online ticketing and booking solution for transport operators of all types. Working with forward-thinking companies globally, we enable real-time online ticketing, support call-centre operators, and facilitate new sales channels. Our cloud-based approach ensures that all interactions with the ticketing database are real-time, always up-to-date, and always accurate. No more overbooking, clunky paper-based processes, or complex and confusing spreadsheets. Every touch point with your business is now simple, logical, and easy to manage. Your customers interact with a beautiful booking engine across all their devices, your staff login to a secure management area to place bookings, manage inventory, and support customers. Your agents and business partners use their own logins to place bookings, monitor their customers, payments, and commissions.
BusJourney is the culmination of more than 10 years of experience working with bus companies, understanding the needs and wants of bus companies looking to sell tickets from their own web site or mobile application. We’ve built a product that allows us to look after the technology while you focus on running your business. Why make a huge capital investment when you can pay for performance with BusJourney, and be up and running in days or weeks. We’ve thought about the complexity of selling bus tickets across just about any type of route network, handling multiple pricing models, and delivering all the key reports that help you run your day to day ticketing and scheduling needs.
Transport and leisure travel companies often have complex needs when it comes to ticketing. From hop-on, hop-off tours, to high frequency airport to city-centre departures, and timetabled route networks, BusJourney provides a complete online booking and ticketing solution. We support businesses large and small, from simple to highly complex. Our back-office logic handles every aspect of your ticketing needs – managing routes with multiple pickup and drop-off points, multiple ticket types, discounts, multiple operators, promotions, booking extras and more. Now there’s no need to use offline processes like enquiry forms, and phone numbers or to make risky and costly investments in bespoke systems.
BusJourney handles it all with a remarkably low set-up fee, and an ongoing performance based pricing model. Streamline business processes and capture bookings 24/7. A fully customised, real-time booking engine can be active on your web site within days.
Now you can be taking bookings while you sleep, or when you’re busy looking after your customers. With no limits on the number of staff logins or agent logins, you can be sure that BusJourney is looking after the technology while you look after your business. All your customer bookings are available instantly, with detailed reporting showing you where your business comes from, how your sales compare month over month, which staff members are performing best, and much more.