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We built BusJourney to give bus, coach and tour companies an alternative to spending a 6 figure sum on a custom ticketing solution. Instead of making a large capital expense, and having to support and manage a complex technology platform, BusJourney allows any bus company, be it a startup, or established operator, to outsource the operation of online ticketing, and customer management.
Over the course of the last 12 years, we’ve refined and improved the BusJourney platform to make it suit the needs of just about any bus or coach operator. Our solution is functional, reliable and flexible. It dramatically reduces the time and expense of creating an online ticketing platform that can adapt to the needs of your business. We can offer a completely custom solution, with a beautiful booking engine tailored to your brand, and seamlessly linked to your web site, in as little as a few days.
Whether you are looking to create a virtual bus business, selling inventory across other operators, or have your own vehicles and drivers, BusJourney is the ideal way to start offering online ticket sales to your customers, staff, and agents. We’re a complete solution to online ticketing, not just a front end booking engine. From driver and passenger manifests, to custom tickets, and call centre interfaces, we’ve already thought of the features you need to manage your ticket sales.
So what does all this cost?
At iBooking we strongly believe in the pay-for-performance model. If our product is not delivering true value then why should you pay for it? We charge a negotiable commission on bookings that originate from your web site. As a guide, a startup will pay just 5% of ticket values from tickets sold on the platform. That is, just a 5% commission on the total monthly value of ticket sales placed online by your customers, logged in Agents and Affiliates. We charge precisely zero for bookings placed in your internal booking engine by your own staff. What’s even better is that we charge our commission in arrears. That means we only charge you once you’ve provided the service to your customers. Support is never an extra charge, and platform improvements are always free of charge. If you need a customisation. we work with you to understand your specific requirement and offer very competitive development rates.
Our set-up and customisation fee varies by account. Every business is different so please just get in touch and we’ll be happy to give you a quotation of what it will cost, and how long it will take. A basic account can often be up and running in less than a week days. A more complex account may involve 100s of locations and may take longer to fully configure and test. Just contact us with your requirement and we’ll confirm before you go any further. We’ll always be open and transparent about costs.
If you are an existing customer and need help please visit our Support portal at https://support.ibooking.com
No, You can cancel at any time. Just pay any commissions due for the period you used the platform.
No. BusJourney is an entirely online solution. You need nothing more than a web browser. Our front end booking engine is mobile enabled. For back office management we recommend using a desktop PC or Mac
Yes. We are happy to look at any requirement. We haven’t come across a requirement we’ve had to turn down.
Anything from 2 days to 6 weeks. This depends on which payment gateway you want to use, and the complexity of your account. If it’s going to take longer we’ll let you know before we start.
No. We never touch payments made to your business. Those are yours. They are processed automatically via your own payment gateway. We have no need to access your customer’s payment data.